Effective Date: March 25, 2026
SiteHub™ (“we,” “our,” or “us”), a service provided by CKreative Digital, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our client portal.
Information We Collect
We collect information that you provide directly to us or that we obtain through third-party services:
Account Information: When you sign in using Google Authentication, we receive your name, email address, and profile picture.
Service Data: We access information about your websites and services through the WPMUDEV API to display them in your dashboard.
Support & Communication: We store support tickets, update requests, and chat messages you send through the portal.
Usage Data: We may collect information on how the portal is accessed and used.
How We Use Your Information
We use the collected data for various purposes:
To provide and maintain our service.
To notify you about changes to our service.
To provide customer support.
To monitor the usage of the service.
To detect, prevent, and address technical issues.
Data Sharing and Disclosure
We do not sell your personal data. We only share information with third-party services necessary for the operation of SiteHub™:
Google: For authentication services.
Firebase (Google Cloud): For hosting, database, and storage services.
WPMUDEV: To retrieve information about your managed websites.
Data Security
The security of your data is important to us. We use Firebase Security Rules to ensure that only authorized users can access their own data. However, no method of transmission over the Internet is 100% secure.
Your Data Rights
You have the right to access, update, or delete the information we have on you. If you wish to be informed what personal data we hold about you or if you want it to be removed from our systems, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@ckreativedigital.com.