Four Care Plan tiers. Pick the level of attention your site needs — on our hosting or yours.
WordPress powers a huge portion of the web because it’s flexible and extensible. That flexibility comes from a plugin and theme ecosystem that updates constantly — for security patches, PHP compatibility, browser changes, and new features. Miss enough of those updates and the site drifts: broken layouts, slow load times, exposed vulnerabilities, and eventually an outage that costs real money to fix.
A Website Care Plan is the recurring service work that keeps a WordPress site from drifting.
Your command center for site status, requests, and reports. Includes Cobalt, the built-in AI assistant.
The premium page builder license, per site, for as long as you're on any Care Plan. No separate $99/year charge.
No dead ends and no ticket queues that route overseas. When you email, the person who builds and maintains your site reads it.
Monitor performance, submit requests, track updates, and get real-time insights. All in one place. SiteHub™ gives you full visibility and control over your website.
Included with all Hosting Plans and Website Care Plans.
| Feature / Service | Essential | Growth | Pro | Business |
|---|---|---|---|---|
| SiteHub™ Portal Access | ✔ | ✔ | ✔ | ✔ |
| Elementor Pro - Website Builder (Full License) | ✔ | ✔ | ✔ | ✔ |
| Core Updates (WP, Plugins, Themes) | Monthly | Bi-Weekly | Weekly | Weekly + Priority Patches |
| Malware Scanning | Weekly | Weekly (x2) | Daily | Daily + Real-time hardening |
| Performance Review & Tune | Initial | Quarterly | Monthly | Monthly + PageSpeed report |
| SEO Health Review | Initial | Quarterly | Monthly | Monthly + recommendations |
| Emergency Response | 2 days | 1 day | Same day | 4 hours |
| Manual Site Health Review | — | Monthly | Bi-weekly | Weekly |
| Malware Cleanup | — | Included | Included | Included + priority |
| Backup Restore | — | Included | Included | Included + priority |
| Database Optimization | — | Quarterly | Monthly | Monthly |
| Post-update Visual Check | — | Homepage | Key pages | Key pages + User flows |
| Broken Link Scan | — | Quarterly | Monthly | Monthly + internal fixes |
| Content Edit Hours (per month) | — | .5 | 1 | 2 |
| Monthly Report | — | Summary | Detailed | Detailed + recommendations |
Flexible plans designed to keep your website secure, optimized, and growing with your business.
Some features are only available when you’re hosting with us.
Care Plans can be paired with managed hosting as a Worry-Free Bundle. One monthly rate, one invoice, one point of contact — at a lower combined rate.
| Bundle | Includes | One Monthly Price |
|---|---|---|
| Essential | Essential Care + Quantum Hosting | $35 |
| Growth | Growth Care + Bronze Hosting | $69 |
| Pro | Pro Care + Silver Hosting | $135 |
| Business | Business Care + Gold Hosting | $239 |
These add-on services can be layered onto any hosting or care plan. Priced transparently — one time or ongoing, your choice.
Yes. Move up or down at any time. Upgrades take effect immediately; downgrades take effect at your next billing cycle.
No. Care Plans work on any WordPress site. Some infrastructure protection — our platform-level firewall and CDN — is only available when you’re hosting with us.
Renewal Rescue covers up to 12 months of your remaining contract as credit when you switch to our hosting. Details on our Renewal Rescue page.
Additional edit work is billed at our hourly rate, or you can move to a higher tier. We’ll tell you before we go over.
No. Hours reset at the start of each billing cycle. Unused hours don’t carry forward. This keeps monthly capacity predictable on both sides.
Text changes, image swaps, product or service updates, page copy edits, and blog post uploads (formatting only). Not included: new page builds, custom code, plugin evaluations, or design work.
Choose monthly, quarterly, or yearly. Save 5% on quarterly, 10% on yearly. The rate you sign up at is the rate on every invoice — no auto-renewal price hikes, no promo rates that expire.
Stated windows are business hours, Monday through Friday. Business Care includes a published emergency escalation path for after-hours critical issues.
Malware cleanup labor is included from Pro Care up. Essential & Growth Care include detection; remediation is billed at $300 for each incident.
Tell us about your website and we’ll recommend the right level of ongoing care. Whether you need basic updates or full support, we’ll help keep your site secure, optimized, and running smoothly.