5-Year Price Protection

Your hosting rate is protected for 5 years.

No introductory rate to expire. No renewal invoice that looks nothing like what you signed up for. The rate you start with is the rate you keep — and if that ever needs to change after your protection period, you'll have 60 days' notice before it does.
Applies to all CKreative Digital Starter and Performance hosting plans

What's Covered

What 5-year price protection actually means

No introductory rate to expire

The rate on our pricing page is not a promotional rate. There's no clock running, no second tier waiting at renewal. What you sign up at is what you're charged.

All clients pay the same rate

There are no new-client deals that existing clients are locked out of. One published rate, applied equally. If you've been a client for four years, you're not paying more than someone who joined last month.

60 days' notice if anything changes

After the protection period ends, your rate may be adjusted to the currently-published rate. If that happens, you'll receive notice at least 60 days before it takes effect — not buried in a renewal confirmation.

How the 5 years work

No introductory rate to expire. No renewal invoice that looks nothing like what you signed up for. The rate you start with is the rate you keep — and if that ever needs to change after your protection period, you’ll have 60 days’ notice before it does.

Day 1

You sign up at the published rate

Year 1-5

Rates protected, no exceptions

Year 5+

Protection period ends

If anything changes

60 days notice, in writing.

Upgrading your plan? An upgrade resets the protection period at the new plan's published rate on the date of the change. You'll always know the protected rate for your new plan before confirming.

What the protection covers — and what it doesn't

Included:

*The protection applies to your base monthly or annual hosting subscription fee for the plan you signed up on.

Not included:

*These services are priced separately and subject to their own terms. Care plan and add-on pricing is published transparently on the Pricing page.

Questions about the price protection

It starts on the date of your initial subscription to the applicable hosting plan — the date confirmed in your order confirmation email.

Upgrading to a higher plan tier resets the protection period. Your new protected rate is the published rate for the new plan on the date the upgrade takes effect. You’ll see the new rate confirmed before you complete the upgrade.

Yes — changing to a lower tier also resets the protection period at the published rate for the new plan.

A lapse in subscription may affect your protection status. A payment lapse cured within 30 days of the missed payment date will not be treated as a discontinuation. Beyond that window, the protection period may reset. Contact us at billing@ckreativedigital.com if you’re concerned about a specific situation.

Not under this policy. The 5-Year Price Protection applies specifically to base hosting subscription fees. Care plan pricing is published on the Pricing page and subject to its own terms.
If your plan is discontinued, we’ll offer you a comparable plan at your protected rate or lower — or provide 90 days’ written notice before any rate change takes effect. You would never simply have a rate change imposed without notice and an alternative.
The Pricing Protection Policy is published at ckreativedigital.com/pricing-protection-policy/ and is incorporated into the Master Services Agreement. The policy page is the plain-English version; the MSA governs in the event of any conflict.

Enterprise infrastructure,
at your service

CKreative Digital’s hosting runs on WPMU DEV — one of the most established WordPress infrastructure platforms available, trusted by agencies and developers worldwide. As an official WPMU DEV Agency Partner, clients get enterprise-grade performance, global data center options, and a platform that has been actively developed for over a decade.

Most hosting resellers don’t name their infrastructure provider. We publish it — because it’s worth knowing, and because transparency on the pricing page should extend to transparency about what the pricing pays for.

The same straightforward approach extends to your dashboard

SiteHub™ gives you real-time visibility into your site’s uptime, performance, security status, and account details — any time, without having to ask. Straightforward pricing and a straightforward view of what you’re getting for it.

Ready to finally get a rate that's built for YOU?

Every hosting plan comes with 5-year price protection included. No opt-in required, no upsell, no fine print to hunt for.